TicketDirect/Ticket Rocket is an Alliance of more than 45 independent New Zealand Venues that have come together to give Customers and Promoters a superior National Ticketing Service that is more flexible, friendly and affordable than ever before. Cutting edge technology drives the TicketDirect/Ticket Rocket Network, giving our Venues the ability to control their own ticketing operations, build knowledge from their databases and deliver a quality service to their Customers.
With our team of Venues, 0800 Call Centre (New Zealand based!) and Internet Sales Website, TicketDirect/Ticket Rocket has taken the business of ticketing to a new level, putting operational control and ticketing revenue where they belong, with New Zealand Venues.
Working smarter by working together - that's TicketDirect/Ticket Rocket - New Zealand's Ticketing People!
Fortress Information Systems is Australasia's premier Ticketing Software and Service Company. We are a New Zealand owned and operated specialty software house that provides business solutions to Venues across the region and to Promoters for a wide range of sporting events and theatrical tours. Our success to date is based upon our flagship product, Castellan, and the utmost importance we put on customer care and support.
Early in 1998, we perceived a need in the Ticketing industry for a software system that would enable a Venue to control its own Ticketing and Customer Relationship Management functions. Traditionally, the 'Big Companies' have taken ticketing away from a Venue, resulting in a loss of operational control, reduced flexibility and the elimination of a valuable revenue source. The subsequent 'Monopoly' has exploited Venues, Promoters and Customers alike, leaving everyone out of pocket and with little choice in service - until now.
Fortress has gone to great lengths to design a system that is reshaping the Ticketing Industry. Our software and business model provide an avenue for Venues to retain control over the important aspects of their operations, build knowledge about their customers and keep ticketing revenue in the local economy. We have used the latest programming tools and Internet technologies to deliver a software system that is robust, fun to work with and simply light years ahead of the competition.